Ordering from Belgium
Order Thomas & Friends toys in Belgium
Thomas Super Store is a specialist retailer in Groningen for Thomas & Friends toys and Bachmann model railway products. This guide explains what to expect when ordering from Belgium.
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Why order from a Thomas specialist?
Push-along, motorized plastic track, wooden railway and Bachmann model railway are different systems. Each product therefore shows its brand, product code, GTIN, age guidance and scale or product type. Check the compatibility guide before extending an existing layout.
Compatibility guide →How ordering works
- Choose a product and check its product code, age guidance and compatibility.
- Enter a valid delivery address in Belgium during checkout.
- Choose an available payment method and complete the secure payment.
- You receive tracking information by email after dispatch.
Secure payment
Belgian customers can pay securely with Bancontact, credit card or another available Mollie method.
Returns and cooling-off period
Consumers have a 14-day cooling-off period after delivery. You pay the direct return shipping cost for a change-of-mind return. We cover the necessary return cost for defective, damaged or incorrect items under the return policy.
14-day return period →Find the right Thomas train
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Frequently asked questions about ordering from Belgium
How much is shipping to Belgium?
Standard shipping costs €9.95. Standard shipping is free for orders of €150.00 or more.
How long does delivery to Belgium take?
The estimated delivery time for an in-stock product is 5–8 business days. Pre-orders and backorders show their specific estimate on the product page.
Can I return my order?
Yes. Consumers can withdraw from a purchase within 14 days after delivery. Read the full return policy for exceptions, costs and the return process.